cancel
Showing results for 
Search instead for 
Did you mean: 

Hub One info wanted

thistlecottage
Newbie
Posts: 1
Registered: ‎13-05-2016

Hub One info wanted

is there anywhere a manual for the Hub one...   set up AOK   as normal but  doesn't work on USB to printer   or USB  to external HDD     i would like to see some serious tech info on this.   also on how many wifi  units it can support... the sales  guy told me it was an infinite number!    my old TG582   would only support 3  wifi connections.

5 REPLIES 5
dvorak
Moderator
Moderator
Posts: 26,532
Thanks: 5,129
Fixes: 1,291
Registered: ‎11-01-2008

Re: Hub One info wanted

you can't use a printer with the USB port on the hub one.

i've got a usb drive working with it ok.

number of wifi devices at least 16.

it's the same as a home hub 5 so any info on that will apply.

 

some info here http://www.plus.net/support/broadband/hardware/hub-one-user-guide.shtml

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Browni
Aspiring Hero
Posts: 2,565
Thanks: 751
Fixes: 52
Registered: ‎02-03-2016

Re: Hub One info wanted

From the help within the hub:

 

2016-05-13.png

Ex-Plusnetter now living life in the G,fast lane!
matthews
Rising Star
Posts: 143
Thanks: 6
Fixes: 1
Registered: ‎13-08-2014

Re: Hub One info wanted


@dvorak wrote:


number of wifi devices at least 16.


You'd hope so, but we're experiencing lots of lag and dropouts once we go above 5 devices. Have raised a ticket but struggling to get past the "have you turned it off and on again" step Sad

dvorak
Moderator
Moderator
Posts: 26,532
Thanks: 5,129
Fixes: 1,291
Registered: ‎11-01-2008

Re: Hub One info wanted

interesting that was from my personal experience - 4 x phone, laptop, tablet which are pretty constantly on plus other things like game consoles, printer that are often on.

not experienced the symptoms you're seeing. is it any particular device that's suffering?
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Townman
Superuser
Superuser
Posts: 17,656
Thanks: 7,356
Fixes: 71
Registered: ‎22-08-2007

Re: Hub One info wanted

Have you looked at wifi channel congestion / overlap?  See inSIDDer - a software tool which displays the use of the wifi spectrum in your locality.  V3 is free.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.