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Hub One horrendous wifi performance for all devices - wired fine

teamdb
Grafter
Posts: 28
Thanks: 3
Registered: ‎14-05-2008

Hub One horrendous wifi performance for all devices - wired fine

Still having some horrendous wifi issues, I can be sat within 5 foot of the hubone and my iphone will still spinny wheel of doom til I drop the wifi and use my 4G data..

Wired performance is spot on..

5 REPLIES 5
Baldrick1
Seasoned Hero
Posts: 5,999
Thanks: 2,655
Fixes: 177
Registered: ‎30-06-2016

Re: Hub One horrendous wifi performance for all devices - wired fine

@teamdb 

Try splitting the 2.4 and 5GHz bands, see https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840

Try each band in turn and use the best.

teamdb
Grafter
Posts: 28
Thanks: 3
Registered: ‎14-05-2008

Re: Hub One horrendous wifi performance for all devices - wired fine

That was one of the first things I did when I got the hub one. Doesn't matter if 5ghz is off, performance is atrocious.

danboy500
Newbie
Posts: 1
Registered: ‎10-01-2020

Re: Hub One horrendous wifi performance for all devices - wired fine

i have the same problem with any Apple product.  All my android devices work fine...

teamdb
Grafter
Posts: 28
Thanks: 3
Registered: ‎14-05-2008

Re: Hub One horrendous wifi performance for all devices - wired fine

In my case, Android, Kindle, and Win 10 Laptops all have the same problem..

bmc
Aspiring Champion
Posts: 1,358
Thanks: 325
Fixes: 17
Registered: ‎28-02-2017

Re: Hub One horrendous wifi performance for all devices - wired fine

The PlusNet router is basic (a re-badged BT HH5) as per PlusNet's status as a "value" not premium brand.

 

You could consider getting a BT HH6 or the even newer SmartHub2 from eBay for aroung £30.

 

Brian