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Hub One firmware not upgrading

NTO
Grafter
Posts: 66
Thanks: 6
Registered: ‎03-12-2018

Re: Hub One firmware not upgrading

@Gandalf

Thank you for apology and admittance of under-staffing.  

Please note, just in case someone doesn't understand the history of my case ... I need a roll-back of firmware to a functioning version (last summer, pre .259), not an update as such. 

Pre-release v. 263 didn't work, so there is still an issue with the latest versions. 

Many thanks

Plusnet Help Team
Plusnet Help Team
Posts: 13,800
Thanks: 4,278
Fixes: 685
Registered: ‎21-04-2017

Re: Hub One firmware not upgrading

I've added what you've said to the query we've raised with our products team.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Community Gaffer
Community Gaffer
Posts: 13,934
Thanks: 1,465
Fixes: 119
Registered: ‎04-04-2007

Re: Hub One firmware not upgrading

@adhodgson1 & @DanWoodhouse, I've upgraded both of you to the latest available version (4.7.5.1.83.263). Can you let me know if you start experiencing wi-fi problems that weren't there before please, because @NTO has observed issues with these latest builds.

@NTO, replied to you over here.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵