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Hub One firmware not upgrading

NTO
Grafter
Posts: 66
Thanks: 6
Registered: ‎03-12-2018

Re: Hub One firmware not upgrading

@Gandalf

Thank you for apology and admittance of under-staffing.  

Please note, just in case someone doesn't understand the history of my case ... I need a roll-back of firmware to a functioning version (last summer, pre .259), not an update as such. 

Pre-release v. 263 didn't work, so there is still an issue with the latest versions. 

Many thanks

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Hub One firmware not upgrading

I've added what you've said to the query we've raised with our products team.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Hub One firmware not upgrading

@adhodgson1 & @DanWoodhouse, I've upgraded both of you to the latest available version (4.7.5.1.83.263). Can you let me know if you start experiencing wi-fi problems that weren't there before please, because @NTO has observed issues with these latest builds.

@NTO, replied to you over here.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵