Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hub One Vs Smart Hub 6
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Hub One Vs Smart Hub 6
Hub One Vs Smart Hub 6
07-06-2021 9:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So having updated the Hub One due to the 5GHz WiFi issues, we were still getting some drop outs so I finally gave in and got a second hand Smart Hub 6. To make the transition easy I just renamed the SSID to that of the original Hub One and all devices seemed to be happy to use it (from the XBox, to phones and my wife's work laptop).
However my laptop, whilst it connected to my work's VPN via Cisco AnyConnect, it refused to do anything, the web browser indicated it had no DNS. My wife's laptop also has AnyConnect but she's on a different VPN.
I tried turning on port clamping and putting the laptop in the DMZ but with no luck. Is there anything I might be missing? My work's IT contract doesn't cover home routers even though it seems to be something at their end, they just said to contact the ISP.
However my laptop, whilst it connected to my work's VPN via Cisco AnyConnect, it refused to do anything, the web browser indicated it had no DNS. My wife's laptop also has AnyConnect but she's on a different VPN.
I tried turning on port clamping and putting the laptop in the DMZ but with no luck. Is there anything I might be missing? My work's IT contract doesn't cover home routers even though it seems to be something at their end, they just said to contact the ISP.
Message 1 of 3
(558 Views)
2 REPLIES 2
Re: Hub One Vs Smart Hub 6
07-06-2021 9:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Fibre Broadband to My Router.
This topic has been moved from Fibre Broadband to My Router.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 3
(554 Views)
Re: Hub One Vs Smart Hub 6
08-06-2021 1:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Did you do a factory reset keeping the switch closed for the specified time before setting it up?
All that I can suggest is that you go through the process again.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Message 3 of 3
(496 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page