Hub One - Update or Replace?
08-12-2020 4:22 PM - edited 08-12-2020 4:22 PM
The Hub One appears to have many 5GHz WiFi issues so the general advice appears to be switch off the 5GHz channels. This problem has been known to Plusnet for over a year and still we have to wait for the engineers to update the firmware or provide a software patch!!
In exasperation I again contacted Plusnet and the advice was to buy a new router!
Maybe I should just leave Plusnet (still got over 12 months of my contract to run) and refuse to pay any cancellation charges as Plusnet can not deliver a reliable product when trying to use 5GHz over WiFi.
Any advice welcome.
Re: Hub One - Update or Replace?
Yes, of course it would if you don't mind paying much more to BT. You get what you pay for and the ISP's basic equipment is adequate for most people, and over seven years I find PN great value for money with never a break in service. Way back I did spend £80 on a Billion router, no difference on performance, wifi card burned out after two years just after warranty expired, a common fault according to forums. Good luck whatever you choose.