Hub One Router problems with Wifi

[#1]

Thanks Bob.

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@bobpullen wrote:

You can send your router back to me but it wouldn't help. I've access to all firmware iterations, and despite my best efforts, I'm unable to replicate the problem myself.

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Could it be that older routers (I've had mine for a while) have different internal hardware and that's creating an incompatibility? This is why I thought having access to a router that you know has definitely exhibited the problem could be helpful.

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@bobpullen wrote:

Drop me a private message if you want to discuss in more detail, however I'm not 100% we talking about the same problem, given your comment about the 2.4GHz radio being affected too.

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Thank you. I'll send you a PM. After further testing, I don't think the 2.4Ghz radio is affected, contrary to what I first thought. When the problem happens, if I log in to the router's control panel and turn off 5Ghz wireless, then my devices immediately connect to 2.4Ghz wifi and then they work -- without my having to reboot anything. If I then turn the 5Ghz wifi back on, and force a wifi reconnect on the clients, the connection fails again. So, I'm confident that the issues is simply with the 5Ghz network.

[#2]

Any update on this @bobpullen? I've send you a DM with further details, as requested.

[#3]

@garywood84

Which bit about hundreds of us complaining for 8 months but nothing has progressed doesn't explain the situation?

[#4]

@NigeBoy 

What situation? Bob Pullen asked me to send him a DM, and so I trust that he'll get back to me. He's a reasonable person - I've dealt with him before and I know he's helpful and hope, given what I've read in other threads, and his response to my posts here, that he'll help downgrade the firmware, which should fix the problem.