Hub One Request
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- Hub One Request
02-02-2017 2:51 PM
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Renewed my fibre contract last November. Was wondering if I can request a Hub One for just post & packaging cost. Been using Hub 5 & want a spare to replace previous bt modem & pnet router.
If this is possible, definitely want to go ahead. Not sure which number to call or can it be done here.
Thanks.
Fixed! Go to the fix.
02-02-2017 4:42 PM
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Hi @Grezzer36, thank you for contacting us on the forums.
If you could call us on 0800 432 0200 then we will arrange for a Hub One to be dispatched to you as soon as possible. The cost we ask you to pay is £6.99 which covers the postage and packaging. All routers when dispatched take around 3-5 days to arrive at the Customer's address (this can be your home or alternative).
Regards,
Mark
Re: Hub One Request
02-02-2017 4:56 PM
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Thanks Mark. Waiting in call queue at moment. Shame this can't be done online or by old ticket system. Thanks for your response.
Re: Hub One Request
02-02-2017 5:02 PM - edited 02-02-2017 5:03 PM
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Moderator Note by Dick (Strat)
Fix changed to Mark as the supplier of the solution.
Customer and Forum Moderator. Windows 10 Firefox 100.0.2 (64-bit (64-bit)
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