Hub One - Can someone check I am on the latest firmware please?
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Hub One - Can someone check I am on the latest firmware please?
20-02-2019 5:47 PM
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Hello All.
I joined PS in November 2018 and honestly I cant wait till my prepaid year is up. Initially I had the small 2704N router (having moved from BSKYB for the past 4 years) This seemed to be barely usable. I got hold of a BT Homehub which was much better and seemed to work well. I still strugeled with my IMAC and macbook not automatically reconnecting. I was given a Hub One which was basically the same. Initially I switched off the 5ghz channel all together. Then I turned it back on and put the MAC and imac on the 5GHZ channel which seemed to fix a lot of the reconnection issues. I also have Sonos which tends to notice drops and reconnection issues quickly. Anyway I am finding myself restarting the router a couple of times a week to get things to work. Can someone tell me if this is a recent version of the firmware please -
Plusnet Hub One | Software version 4.7.5.1.83.8.237.2.2
If not can I get the latest please?
Thanks
Brian
Re: Hub One - Can someone check I am on the latest firmware please?
20-02-2019 6:10 PM - edited 20-02-2019 6:11 PM
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The latest firmware was actually pushed out to my router this afternoon - I know because I was in the middle of doing something when my router rebooted. It now reports as follows:-
Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 20/02/19
Re: Hub One - Can someone check I am on the latest firmware please?
20-02-2019 7:28 PM
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Perfect - could one of the Plusnet guys please make sure the firmware gets pushed out to mine please?
Re: Hub One - Can someone check I am on the latest firmware please?
20-02-2019 8:20 PM
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@bpascua wrote:
I was given a Hub One...
I'm assuming we didn't give it to you Brian?
It will need associating with your account before we will be able to push a firmware update to it, and I may also need you to factory reset the device (I'll let you know).
If you send me a private message containing the serial number and MAC address of the Hub One then I'll see what I can do.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Hub One - Can someone check I am on the latest firmware please?
20-02-2019 10:58 PM
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This topic has been moved from Fibre Broadband to My Router
Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)
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