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Hub One 5G failing?

chris1610
Grafter
Posts: 44
Thanks: 3
Fixes: 1
Registered: ‎31-03-2017

Hub One 5G failing?

I've been using hub one since 2017, setup unchanged for more than a year I think, but in the past few weeks started experiencing problems. Wifi analyzer on my phone used to show a 5G signal strength of at worst -66 dBm at my desk, at the moment the best I can get seems to be about -75, and it often drops lower than that.

I assume signal strength isn't under software control, and this means the hardware is failing?

(The only thing that has changed recently is an Echo Spot and a Kindle added to the house, I saw some threads about Amazon devices causing problems, but I still have an issue when the Echo is unplugged and the Kindle powered down.)

Moderator's note by Mike (Mav): Post released from Spam Filter.

2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 14,837
Thanks: 2,426
Fixes: 164
Registered: ‎04-04-2007

Re: Hub One 5G failing?

Hi Chris,

I've upgraded your device to the latest available firmware on the off-chance it helps.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

chris1610
Grafter
Posts: 44
Thanks: 3
Fixes: 1
Registered: ‎31-03-2017

Re: Hub One 5G failing?

Thanks Bob, I will see how it goes.