Hub One 5G failing?
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- Hub One 5G failing?
Hub One 5G failing?
on
20-01-2019
7:35 PM
- last edited on
21-01-2019
7:35 AM
by
Mav
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I've been using hub one since 2017, setup unchanged for more than a year I think, but in the past few weeks started experiencing problems. Wifi analyzer on my phone used to show a 5G signal strength of at worst -66 dBm at my desk, at the moment the best I can get seems to be about -75, and it often drops lower than that.
I assume signal strength isn't under software control, and this means the hardware is failing?
(The only thing that has changed recently is an Echo Spot and a Kindle added to the house, I saw some threads about Amazon devices causing problems, but I still have an issue when the Echo is unplugged and the Kindle powered down.)
Moderator's note by Mike (Mav): Post released from Spam Filter.
Re: Hub One 5G failing?
21-01-2019 3:00 PM
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Hi Chris,
I've upgraded your device to the latest available firmware on the off-chance it helps.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Hub One 5G failing?
21-01-2019 4:05 PM
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Thanks Bob, I will see how it goes.
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