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Host Name is no longer valid

gregster
Newbie
Posts: 1
Registered: 2 weeks ago

Host Name is no longer valid

Hi all

Like many, I'm battling with teenagers over online hours and various devices so I have restricted their usage via the Plusnet Hub apart from one.

 

My youngest son's phone. Same phone as his elder brother.

 

Every time I click on it via the device access page and try to apply a restriction, it says Host Name is no longer Valid. Doesn't matter if I change the name, still the same problem.

 

I can restrict all the other devices no problem.

 

Driving me nuts, any ideas, cheers.

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 1,482
Thanks: 253
Fixes: 51
Registered: ‎26-03-2018

Re: Host Name is no longer valid

Hi @gregster 

 

I don't *think* this is anything to do with the router...but I could be wrong. 

 

Every time I click on it via the device access page and try to apply a restriction, it says Host Name is no longer Valid. Doesn't matter if I change the name, still the same problem.

So you change this and it doesn't allow you to change? 

 

I'll ask around in the office and see if anyone has any idea. 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Community Veteran
Posts: 6,907
Thanks: 2,219
Fixes: 42
Registered: ‎16-10-2014

Re: Host Name is no longer valid

Just a thought @gregster, could it be that your son has changed the device name himself? If you're in any doubt it would be an idea to power cycle your router so it 'forgets' all of the devices currently connected. When you son then connects to the network login and see what is being reported. Some devices ignore hostname changes sent from a router in preference to their own.

Plusnet Help Team
Plusnet Help Team
Posts: 1,482
Thanks: 253
Fixes: 51
Registered: ‎26-03-2018

Re: Host Name is no longer valid

@Mook 

 

That's a good suggestion - it was brought up this side as well, but I've only just managed to get round to replying to the thread again. 

 

Thanks, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Host Name is no longer valid


Moderators Note


This topic has been moved from Fibre to My Router

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