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Hikvision Firmware update with Plusnet Hub

Gingerbear
Interested
Posts: 1
Registered: ‎18-11-2020

Hikvision Firmware update with Plusnet Hub

Hi, I have a Hikvision CCTV system on business broadband but cannot access my NVR through the Plusnet hub via web browser to update the firmware. I can view the cameras fine but when I search for the NVR IP address it states the IP address is part of a private network. Has anyone else had this issue and found a way around it?