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Help with router settings please?

doop
Newbie
Posts: 5
Registered: 24-01-2017

Help with router settings please?

Hi

I asked this before but I don’t think I worded it well.

I was on BT Infinity but moved because of problems.

I was and still am using a netgear modem router.

On BT you just set up PPPOE always on, the username for everyone is bthomehub@btbroadband.com and he password was bt.

On Plusnet the PPPOE username and password are the same as your login details on plus.net account page.

This to me to seems unsafe is there any way to change these two usernames and passwords? If someone hacks your router the have your username and password to get your details by logging in to plus.net.

So does anyone know is there a way to have different PPPOE details and different account details?

Or even better is there a generic PPPOE login like BT has bthomehub@btbroadband.com password bt,  ie, setup@plusdsl.net password pn?

 

Thx

2 REPLIES
Community Veteran
Posts: 38,249
Thanks: 936
Fixes: 56
Registered: 15-06-2007

Re: Help with router settings please?

Easy answer is - NO

Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 361
Fixes: 114
Registered: 22-08-2015

Re: Help with router settings please?

The automatic setup, without using your username or password, would only work using a Plusnet router linked to your account I'm afraid.

Using your own router you'll need to authenticate with your username and password.
I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support