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Help with my netgear R8000 nighthawk router

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Newbie
Posts: 4
Fixes: 1
Registered: 2 weeks ago

Help with my netgear R8000 nighthawk router

Hi, I am very new to plusnet (1 MONTH) and I have been experiencing  issues with speeds and poor connections, mainly due to 2 PS4, Xbox1, various phones, tablets and smart TV's all fighting for connection. After reading several articles I have purchased the above R8000 but I can not get an internet signal. I have followed the instructions verbatim to no avail. I am sure it will be something simple, however I am beaten and frustrated. Any help would be appreciated.

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Hero
Posts: 4,466
Thanks: 1,930
Fixes: 129
Registered: ‎30-06-2016

Re: Help with my netgear R8000 nighthawk router

@Martyn1978  Welcome to the forum.

The Netgear R8000 is a router, you need a combined moden/router.

You need to either get a separate modem or configure is as an access point and connect it to the Plusnet hub. If you do this switch off the Hub One wireless.

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Newbie
Posts: 4
Fixes: 1
Registered: 2 weeks ago

Re: Help with my netgear R8000 nighthawk router

Hi, thank you for the advice.  I don't really want to purchase something else. How would I configure it as an access point? I have it connected to the plusnet hub through the yellow ethernet connection. Is it as simple as just turning the  wifi off and hey presto?

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Hero
Posts: 4,466
Thanks: 1,930
Fixes: 129
Registered: ‎30-06-2016

Re: Help with my netgear R8000 nighthawk router

@Martyn1978 

This should help you:  https://kb.netgear.com/24104/How-do-I-change-my-Nighthawk-router-to-AP-mode-after-I-ve-already-run-s...

Apart from switching off the wireless in the advanced wireless settings no other changes are required to the Plusnet hub.

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Newbie
Posts: 4
Fixes: 1
Registered: 2 weeks ago

Re: Help with my netgear R8000 nighthawk router

Many thanks. I shall give it a go tonight. Fingers crossed!

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Newbie
Posts: 4
Fixes: 1
Registered: 2 weeks ago

Re: Help with my netgear R8000 nighthawk router

Fix

Mr Baldrick1. You are a God amongst men. All up and running. Thank you sir. 

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Pro
Posts: 288
Thanks: 209
Fixes: 1
Registered: ‎27-12-2019

Re: Help with my netgear R8000 nighthawk router

Surely then @Martyn1978 that the Fix should go to @Baldrick1 if it were his efforts that resolved this for you. Wink