cancel
Showing results for 
Search instead for 
Did you mean: 

Help me if can please!

Manucortix
Newbie
Posts: 2
Registered: 14-10-2016

Help me if can please!

Hi every one, this is my first post and i need to say, English is not my main language sorry if i write something wrong.

I think someone is taking the [-Censored-] in my router limiting my downloads and uploads and kicking me out of my internet connection. I'm no good at all with nets and that, if someone know how can i close the door....

The worst of all is: is so useless to reset (no restart)  the router because it auto-configure it self (you ll see it at log)

I leave here a log of my router just after reset it...

Thanks for all!

6 REPLIES
Community Veteran
Posts: 38,239
Thanks: 932
Fixes: 54
Registered: 15-06-2007

Re: Help me if can please!

Can you explain in a bit more detail what is happening as the detail from the log doesn't seem to show a problem although If you are seeing regular connection drops can you check the phone line by dialling 17070 option 2 quiet line test and advise if there is any noise

markhawkin
Aspiring Pro
Posts: 195
Thanks: 25
Fixes: 4
Registered: 17-07-2016

Re: Help me if can please!

@Manucortix

 

A few more facts would be most helpful.

Are you on "fibre" broadband or ADSL ?

What speeds have you previously had ?

What speed do you expect ?

Are you connected in the master socket with no other cable connected ?

 

 

I am the satisfied customer....
Browni
Seasoned Champion
Posts: 1,501
Thanks: 424
Fixes: 35
Registered: 02-03-2016

Re: Help me if can please!

Attenuation down: 29.5 dB, Attenuation up: 29.3 dB indicates a problem, whether internal or external remains to be seen.

Try using the test socket first of all and post back with the router stats.

@markhawkin the xdsl linestate indicates ADSL.

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
Manucortix
Newbie
Posts: 2
Registered: 14-10-2016

Re: Help me if can please!

 

Hi thanks for answer, 

Sorry for the short explanation.

I have ADSL 20mb, The computer is connected to the router by Ethernet and i just wireless to small devices, the point is i had a lot of strange problems, strange drops and strange restarts , every day is a different speed, variate a lot, and what is strange to me is that limit was set after i restart or after hold the very small botton (like in the log uploaded) and very strange settings in the router log i realy dont understand at all.

 

Browni; the test socked i googled it and its a program or what explain me  a little more please

Thanks all!

Community Veteran
Posts: 2,556
Thanks: 171
Fixes: 2
Registered: 27-05-2011

Re: Help me if can please!

To find the test socket, see if you can unscrew the two screws on the bottom of your terminal box. The test socket is behind Smiley

To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Community Veteran
Posts: 38,239
Thanks: 932
Fixes: 54
Registered: 15-06-2007

Re: Help me if can please!

this may help https://www.youtube.com/watch?v=9IG8rcadbj0&list=TLtxdw4fz_1SU

@Browni well spotted - I totally missed that one Embarrassed