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Help - dead router

Clairescullion
Newbie
Posts: 2
Registered: ‎27-07-2020

Help - dead router

Lost connection, checked router no lights showing switched off and on still nothing unplugged tried different socket still no power ! It's only 4 months old how do I fix this ? I'm currently having to work from home and can't do this without a wifi connection
2 REPLIES 2
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,959
Thanks: 339
Fixes: 110
Registered: ‎26-03-2018

Re: Help - dead router

Hi @Clairescullion,

 

I'm very sorry for the inconvenience that this has caused you and for the delay in getting back to you on here. I've now replied to your Facebook message.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
Strat
Moderator
Moderator
Posts: 30,198
Thanks: 3,225
Fixes: 495
Registered: ‎14-04-2007

Re: Help - dead router

Moderators Note
This topic has been moved from ADSL Broadband to My Router.

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)