cancel
Showing results for 
Search instead for 
Did you mean: 

HG612 Power Supply

zpeterk
Grafter
Posts: 430
Thanks: 4
Registered: ‎14-04-2007

HG612 Power Supply

The power supply on my HG612 packed up last night, do you contact PN for a replacement?

2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: HG612 Power Supply

I don't believe we are able to source replacements for this now, even previously it would have required an Openreach engineer visit to arrange to replace the modem. It's best to give our support team a call and see what they can arrange for you.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: HG612 Power Supply

@zpeterk

If the worst comes to the worst then check Amazon for a new power supply. Something like this https://www.amazon.co.uk/BT-Openreach-EchoLife-HG612-Fibre-optic-Modem-120-240v-power-supply-charger... connection to any company linked to)

Ex - Plusnet Customer (2009 - 2023) now with BT