For new customer: Does router come preconfigured?
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For new customer: Does router come preconfigured?
11-12-2016 9:29 PM
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Hi, Just confirming my router should be plug and play on a new account / sign up?
I understand the hardware side of it and setting up the wifi, I have read the documentation and therefore I assume it comes all pre-configured and on the switch over day, after i receive confirmation that i should be on line?
Just ticking off my checklist ready for the big day in anticipation
thanks
Mike
Re: For new customer: Does router come preconfigured?
11-12-2016 10:18 PM
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Hi ekimrob,
Yes the router is configured to automatically set itself up when you connect it.
Basically there is a built system which will connect to our servers and then obtain the correct username/password based on your routers serial number which is linked to your account.
I hope this help if you have any other questions feel free to ask
Re: For new customer: Does router come preconfigured?
12-12-2016 12:02 PM - edited 12-12-2016 12:03 PM
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With my (ADSL) router everything was explained in the booklet that came with the router, and the recommendation was to connect everything up once PN had confirmed my migration to them had been completed, and then leave it for 15 minutes before trying to use the internet. This worked perfectly, and if you are on fibre I can't imagine they've made it more complicated (but who knows ).
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