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Firmware version?

peter_10
Hooked
Posts: 5
Registered: ‎21-02-2020

Firmware version?

1 - Product name:Plusnet Router
2 - Serial number:N7190191B005719 
3 - Firmware version:7.275.11_F2704N_Plusnet

 

Is this the latest version?

8 REPLIES 8
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Firmware version?


Moderators Note


This topic has been moved from ADSL Broadband to My Router

Customer / Moderator
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If it fixed it click 'This fixed my problem'
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
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Registered: ‎24-07-2014

Re: Firmware version?

I believe it is, yes.

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 Tony T
 Plusnet Help Team
peter_10
Hooked
Posts: 5
Registered: ‎21-02-2020

Re: Firmware version?

Thank you.

 

I wonder what has caused our wifi speed to crash to almost zero.  Up until about two weeks ago, everything was fine, we could have two or three devices connected via wifi and all devices worked fine.  Now we find we can't have more than one device using wifi or everything just grinds to a halt.  We've not moved the router, or changed any settings.  

 

The wifi channel is empty, and not disturbed by neighbours (did wonder if they have changed their settings - but appears not).

 

So wondered if it was the router.  But doesn't appear to be.

Bother

 

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Firmware version?

There are limitations to the hub zero. I'll update your ticket shortly with further details.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
mechanic123
Rising Star
Posts: 114
Thanks: 37
Registered: ‎19-08-2018

Re: Firmware version?

Er, where can I find this firmware version info? I can see a version no on the 192.168.1.254 screens but that seems to be for the software.

Baldrick1
Seasoned Hero
Posts: 6,029
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Registered: ‎30-06-2016

Re: Firmware version?

@mechanic123 

Firmware is software that is traditionally hard coded into a memory chip. In this context the Plusnet software becomes firmware once loaded into your router by Plusnet, that is, the details you see is the firmware version you seek.

mechanic123
Rising Star
Posts: 114
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Registered: ‎19-08-2018

Re: Firmware version?

Thanks for clearing that up!

peter_10
Hooked
Posts: 5
Registered: ‎21-02-2020

Re: Firmware version?

Thank you - someone at plusnet sent us a Hub One - so now we can share the wifi on two frequencies - and all seems SO much faster...