Firmware Upgrade please? Slow upload speeds!
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Firmware Upgrade please? Slow upload speeds!
07-01-2019 4:26 PM
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Hey my download speed on fibre maxes out about about 25mbps and my upload at most reaches 2mbps at most.
I've read firmware updates could help with the issue?
Currently on Software version 4.7.5.1.83.8.237.2.2
Is there anything else I can do to increase speeds? Would the priority add-on change anything?
I've tried to stream on twitch but the upload speed is crippling the quality.
Re: Firmware Upgrade please? Slow upload speeds!
07-01-2019 4:31 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Firmware Upgrade please? Slow upload speeds!
07-01-2019 4:36 PM
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Be careful what you ask for, especially if you have any Amazon devices. See https://community.plus.net/t5/My-Router/SSID-disappearing/m-p/1602456#M9353
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Firmware Upgrade please? Slow upload speeds!
07-01-2019 4:42 PM - edited 07-01-2019 4:43 PM
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Hi @cookalarcha,
Looking at the estimates for your line, I'm afraid this may simply be down to the capabilities of the line, as the figures you've mentioned are within the estimates we'd expect your connection to perform within:
Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Handback Threshold(Mbps) |
WBC FTTC Availability Date |
WBC SOGEA Availability Date |
Left in Jumper |
||
---|---|---|---|---|---|---|---|---|
High | Low | High | Low | |||||
VDSL Range A (Clean) | 29.8 | 21.8 | 3.2 | 1.6 | 19.1 | Available | Available | -- |
EDIT: Added DSLChecker estimates.
Re: Firmware Upgrade please? Slow upload speeds!
07-01-2019 4:44 PM
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Does not look good?
Re: Firmware Upgrade please? Slow upload speeds!
07-01-2019 4:49 PM
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Aww man. Does not help I am like 1-2km away from the nearest box too. But basically nothing can be done to increase it? Even if I could get a consistent 2+ it would be better.
Thanks anyways guys
Re: Firmware Upgrade please? Slow upload speeds!
07-01-2019 5:24 PM
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Re: Firmware Upgrade please? Slow upload speeds!
09-01-2019 11:11 AM
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@cookalarcha, I've upgraded your router to the latest available firmware build, however as @HarryB says, I doubt it's going to help as your line is only synchronising at ~2.5mbps up :(:
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Firmware Upgrade please? Slow upload speeds!
09-01-2019 3:49 PM
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Thanks, it wont change anything I am going to have to look into a 4G dongle or something to supplement myself if I decide to stream to increase the quality. 4G get 20mbps Download and 7-9mps upload no problem.
It's frustrating that this is faster than an actual fibre broadband.
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