cancel
Showing results for 
Search instead for 
Did you mean: 

Firmware Not Updated Since Jan 2019

Ockers
Newbie
Posts: 1
Registered: ‎23-08-2020

Firmware Not Updated Since Jan 2019

Experiencing a lot of issues losing Wi-Fi connection or low bandwidth.

Checked when firmware last updated: Jan 2019

Firmware version: 4.7.5.1.83.8.263

Is it possible for plusnet to send down the update to my router?
Tags (2)
2 REPLIES 2
RealAleMadrid
Seasoned Champion
Posts: 1,383
Thanks: 616
Fixes: 30
Registered: ‎07-07-2009

Re: Firmware Not Updated Since Jan 2019

@Ockers  There is no official released update to your firmware. There are some interim test versions trying to solve wi-fi problems which have been going for ages. Have a look at the pinned thread at the top of this forum board. It is not good reading.😰

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 1,375
Thanks: 246
Fixes: 59
Registered: ‎07-12-2017

Re: Firmware Not Updated Since Jan 2019

Thanks for contacting us about your Wi-Fi, check out the help and support page here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team