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Fibre wifi drop out

Shamonee
Browser
Posts: 1
Registered: ‎10-06-2019

Fibre wifi drop out

Good Afternoon

 

My wifi is off and on off and on for a few days now, 5ghz non existent.


Can somebody please roll back the firmware of my router?

 

 

1 REPLY 1
RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Fibre wifi drop out

 

Hi Shamonee,

 

Could you please confirm which version of the firmware you're currently running and confirm that you've split out the wifi frequencies as per here?

 

Could you also confirm that the connection is as expected via a wired, ethernet connection?

 

Best wishes

 

Dave