Fibre and New Router

[#1]

Hi 

     I have new router from PlusNet a PlusNet hub one .  At the moment my set up is a Sagemcom 2704N router and a Open Reach fibre box . What i need to know do i set my new router up the same as the Sagemcom using the Open Reach box or do i just need to use the  PlusNet hub one ? .

I have tried both ways and cant get on the internet.

Any help would be great . 

Thanks for your help 

Dave

[#2]

You don't need the openreach modem with the Hub 1.

All you should need to do is connect it up, and make sure you have the correct username and password. 

[#3]

If it's not working then set it up again from scratch from these instructions: https://www.plus.net/help/broadband/router-setup-guides/.

If that doesn't work try a factory reset by pushing a paperclip or similar into the reset hole on the router. Keep the switch closed for at least 20 seconds.