Faulty Lan ports on Plusnet hub
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Faulty Lan ports on Plusnet hub
12-08-2018 7:55 PM
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Hi
Seems to have a fault on one of my LAN ports on my Plus one hub router. No matter what lan cable I plug in it has no connections.
I have already changed to new Lan cables, all other 3 are fine apart from one.
My current Software version 4.7.5.1.83.8.237.2.2 ,, which was Last updated 30/08/17 ,, I believe a newer version 2018 is out,, will a new version fixed my issue Or can I get a replacement hub.
I need to use all lan ports of my routers, if possible.
thanks
Re: Faulty Lan ports on Plusnet hub
12-08-2018 9:19 PM
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Wrong thread; should be in MY ROUTER one.
Re: Faulty Lan ports on Plusnet hub
12-08-2018 9:32 PM - edited 12-08-2018 9:33 PM
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It sounds like a faulty router. If it's less than 12 months old Plusnet will replace it under warranty. If it's older then you may need to take out a new contract if you want a freebie.
Moderator and Customer
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Re: Faulty Lan ports on Plusnet hub
13-08-2018 12:53 AM
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Moderator's note by Dick (Strat): Topic moved to a more appropriate board.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Faulty Lan ports on Plusnet hub
13-08-2018 8:45 AM
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Have you tried factory resetting the device using the pinhole at the rear?
Bob Pullen
Plusnet Product Team
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