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Faulty Hub 1 router
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- Plusnet Community
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20-01-2017 5:53 PM
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I've now ordered you a replacement Hub Zero which you should receive within the next 3-5 working days.
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Faulty Hub 1 router
20-01-2017 6:11 PM
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@Anoush - Thank you. And will I have to pay P&P?
Message 17 of 20
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Re: Faulty Hub 1 router
20-01-2017 6:12 PM
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Nope. The replacement is free of charge under its warranty period.
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Faulty Hub 1 router
20-01-2017 7:12 PM
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Brilliant. Thank you once again
Message 19 of 20
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Re: Faulty Hub 1 router
20-01-2017 7:19 PM
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No problem.
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
If this post resolved your issue, please click the 'This fixed my problem' button
Message 20 of 20
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