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Faulty Hub 1 router

FIXED
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Faulty Hub 1 router

Fix

I've now ordered you a replacement Hub Zero which you should receive within the next 3-5 working days.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
Cagney1994
Rising Star
Posts: 402
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Re: Faulty Hub 1 router

@Anoush - Thank you. And will I have to pay P&P?

Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Faulty Hub 1 router

Nope. The replacement is free of charge under its warranty period.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
Cagney1994
Rising Star
Posts: 402
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Re: Faulty Hub 1 router

Brilliant. Thank you once again Smiley
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Faulty Hub 1 router

No problem. Smiley
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button