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Fast Ethernet Speed But Slow WiFi Speed

JAK92
Rising Star
Posts: 95
Thanks: 13
Registered: ‎06-02-2020

Fast Ethernet Speed But Slow WiFi Speed

Hi, 

Only been with Plusnet 2/3 weeks, but tonight our WiFi speed has dropped massively to 20/25 MBPS based on speedtest.net 

 

I've connected it to ethernet and the speed is fine through cable. 

Any idea on a fix or is this just a thing that can happen from time to time on busy periods and to try again tomorrow etc to see what the speeds are? Just think it's considerably low for WiFi

4 REPLIES 4
JAK92
Rising Star
Posts: 95
Thanks: 13
Registered: ‎06-02-2020

Re: Fast Ethernet Speed But Slow WiFi Speed

Seems a restart of the router has fixed it currenty getting the WiFi speeds expected, very odd! Is it normal that a restart router would fix the issue then? 

Strat
Moderator
Moderator
Posts: 30,219
Thanks: 3,229
Fixes: 495
Registered: ‎14-04-2007

Re: Fast Ethernet Speed But Slow WiFi Speed

Moderators Note
This topic has been moved from Fibre Broadband to My Router.

 

 

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)

plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Fast Ethernet Speed But Slow WiFi Speed

A restart can sort a number of things out, but you shouldn't be expected to do this to re-gain your Wi-Fi connectivity. Please see how it goes and let us know if you have to continue to reboot.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
JAK92
Rising Star
Posts: 95
Thanks: 13
Registered: ‎06-02-2020

Re: Fast Ethernet Speed But Slow WiFi Speed

It seems to have whether it needed to clear cache I'm not sure but it's been fine since