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Fast Ethernet Speed But Slow WiFi Speed

JAK92
Rising Star
Posts: 95
Thanks: 2
Registered: ‎06-02-2020

Fast Ethernet Speed But Slow WiFi Speed

Hi, 

Only been with Plusnet 2/3 weeks, but tonight our WiFi speed has dropped massively to 20/25 MBPS based on speedtest.net 

 

I've connected it to ethernet and the speed is fine through cable. 

Any idea on a fix or is this just a thing that can happen from time to time on busy periods and to try again tomorrow etc to see what the speeds are? Just think it's considerably low for WiFi

4 REPLIES 4
JAK92
Rising Star
Posts: 95
Thanks: 2
Registered: ‎06-02-2020

Re: Fast Ethernet Speed But Slow WiFi Speed

Seems a restart of the router has fixed it currenty getting the WiFi speeds expected, very odd! Is it normal that a restart router would fix the issue then? 

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Fast Ethernet Speed But Slow WiFi Speed

Moderators Note
This topic has been moved from Fibre Broadband to My Router.

 

 

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plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Fast Ethernet Speed But Slow WiFi Speed

A restart can sort a number of things out, but you shouldn't be expected to do this to re-gain your Wi-Fi connectivity. Please see how it goes and let us know if you have to continue to reboot.

 

 

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 Tony T
 Plusnet Help Team
JAK92
Rising Star
Posts: 95
Thanks: 2
Registered: ‎06-02-2020

Re: Fast Ethernet Speed But Slow WiFi Speed

It seems to have whether it needed to clear cache I'm not sure but it's been fine since