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Fall in download rate after Hub One software update

FIXED
chroma2000
Rising Star
Posts: 53
Thanks: 13
Fixes: 2
Registered: ‎10-09-2016

Fall in download rate after Hub One software update

Since my previously poor line connection to the local cabinet was finally fixed last year I have had a very stable and consistent download sync of 39Mbps with a typical s/n level of 8.3dB.

On July 2nd my Hub One was updated to Software version 4.7.5.1.83.8.289.1.1  (30/06/21) and since then my download sync has fallen to 28Mbps and the SNR 7.6dB.

I have tried several reboots and disconnect/reconnect cycles but there is no change to the sync speed which is now below my minimum guaranteed speed of 30.9Mbps.  So what is going on?

2 REPLIES 2
chroma2000
Rising Star
Posts: 53
Thanks: 13
Fixes: 2
Registered: ‎10-09-2016

Re: Fall in download rate after Hub One software update

Fix

Having tried yet another reboot the sync speed has finally returned to 39Mbps and SNR 8.1dB.

Very odd.

dvorak
Moderator
Moderator
Posts: 25,876
Thanks: 4,879
Fixes: 1,236
Registered: ‎11-01-2008

Re: Fall in download rate after Hub One software update


Moderators Note


This topic has been moved from Fibre to My Router 

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