Showing results for 
Search instead for 
Did you mean: 

Failed username and password

Posts: 1
Registered: 15-04-2017

Failed username and password

My router keeps resetting to and even when I manually change the broadband settings to my UN and PW it still doesn't connect. When I hit reset it goes back to setup@ etc. Phoned helpline and they "removed" the double setup on my router but still not working. Have tried every trick in the book - even played with TR069 etc but no luck. Can someone at plusnet please fix the error at their end please?
Plusnet Help Team
Plusnet Help Team
Posts: 5,601
Thanks: 530
Fixes: 203
Registered: 01-01-2012

Re: Failed username and password

By hit reset do you mean your resetting it using the pinhole on the back or just turning it off and on?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team