Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
31-03-2018 4:09 PM
can't connect nether ac1200 extender - the device light on extender doesn't come on which presumably means no connection - is there a setting in the router or Plusnet firewall that could be affecting this?
03-04-2018 5:03 PM
@pb123 I'm assuming it's got power? (i.e the power light comes on?)
Have you tried hard wiring to see if that's working and providing internet?
04-04-2018 9:45 PM
I assume that you are aware that there is an on/off switch on the side of the extender? Have you followed the instructions in the manual Chapter 2 see http://www.downloads.netgear.com/files/GDC/EX6120/EX6120_UM_25Aug2015.pdf?
Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'
