Ethernet fine, wi-fi (via dongle) is patchy

[#1]

Hi

I just switched today and the connection via wi-fi is slow (8mbs) and drops out completely after only 2 minutes.

Ethernet's fine (32mbs and constant).

My wi-fi connection's via a USB dongle, which worked fine until the switch to Plusnet.

I've tried reinstalling the drivers but that made no difference. Any ideas?

[#2]

Managed to resolve issue by switching router to 5GHZ.

This article was helpful, in case anyone experiences same problem:

https://www.techadvisor.co.uk/how-to/network-wifi/how-change-wi-fi-channel-3325316/

[#3]

Moderators Note

This topic has been moved from Fibre to My Router