Dynamic DNS - Settings

[#1]

Hi All

having spoken with PlusNet Tech (not helpful at all) they tell me the Dynamic DNS section of the Hub One (rebadged BT Hub 4) is not a section they are; a) Trained On and b) Don't support!  Hmm, don't support or know about the products they sell!

Anyhow, here's the issue if anyone can help/advise:

1.  I have a dynamic-dns.net account, I have had it years and it works just fine.  It is set up in my CCTV system which daily 'pings' my IP to ChangeIP.com.  I can use DOS to ping my DNS account and sure enough, my current IP is listed.

2.  I have now set this up in the Hub One, same settings as the CCTV, and applied it - all accepted.

3.  Now I click the 'Refresh' button to test it and it comes back with an error (this is the bit PN Support no nothing about) saing 

Q.  Has anyone got this to work and if so, how?

TIA

Paul

Moderator's note by Mike (Mav): Post released from Spam Filter.

[#2]

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

[#3]

I'm not seeing that error (attached), and if I check the changeip.com website, I can see the updates are getting through:

Having said that, I'm not seeing that IP returned when querying the hostname in DNS:

~$ host [REDACTED].proxydns.com
bobpullen.proxydns.com has address 80.229.X.X

So something's not working somewhere.

You might want to consider using an alternative like no-ip.com whom I've never had problems with.