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Dont think my router should be making this noise

FIXED
kingmuzzauk1
Newbie
Posts: 4
Registered: ‎13-02-2018

Dont think my router should be making this noise

quick clip to show noise

 

https://youtu.be/5LHeN11fHmU

 

Maybe someone could send me a new one Thumbs_Up

 

I have only had it approx 4 weeks and its done it since i recieved it.

10 REPLIES 10
Mav
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Re: Dont think my router should be making this noise

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

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Alex
Community Veteran
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Registered: ‎05-04-2007

Re: Dont think my router should be making this noise

Hub One - yes that's what we have and that is not right.

Surprised you managed to live with it for 4 weeks - I think 4 minutes maybe hours at most would test my patience.

kingmuzzauk1
Newbie
Posts: 4
Registered: ‎13-02-2018

Re: Dont think my router should be making this noise

I know it's one of them things I never got time to sort out..but have made time now as it's got so annoying and also could be dangerous if it started a fire!?
Baldrick1
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Re: Dont think my router should be making this noise

Let us be clear on one thing, it is not dangerous neither will it start a fire, it's just annoying. Also there seems to be more and more suffering, see here for the solution: https://community.plus.net/t5/My-Router/Noisy-Plusnet-One-Hub/m-p/1522799#M5922

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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: Dont think my router should be making this noise

Fix

Hi there. I'm sending a replacement router out to you.
Can you let us know how it goes when you receive it?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
kingmuzzauk1
Newbie
Posts: 4
Registered: ‎13-02-2018

Re: Dont think my router should be making this noise

Will do thankyou
stevie5141
Dabbler
Posts: 20
Thanks: 1
Registered: ‎11-10-2016

Re: Dont think my router should be making this noise

Hi, This is the EXACT same noise that my router is making also (see thread) https://community.plus.net/t5/Broadband/Plusnet-HubOne/td-p/1521428

 

Is it possible to get a replacement router too?

 

Sorry to hijack the thread.

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Dont think my router should be making this noise

Hi @stevie5141

 

I've responded on your original thread.

 

Thanks,

 

Dave

kingmuzzauk1
Newbie
Posts: 4
Registered: ‎13-02-2018

Re: Dont think my router should be making this noise

Thanks, new router has sorted it.
Gandalf
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Re: Dont think my router should be making this noise

Glad to hear that!
Let us know if you need any further help.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet