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Dont think my router should be making this noise

FIXED
kingmuzzauk1
Newbie
Posts: 4
Registered: 13-02-2018

Dont think my router should be making this noise

quick clip to show noise

 

https://youtu.be/5LHeN11fHmU

 

Maybe someone could send me a new one Thumbs Up

 

I have only had it approx 4 weeks and its done it since i recieved it.

10 REPLIES
Moderator
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Re: Dont think my router should be making this noise

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Community Veteran
Posts: 3,475
Thanks: 348
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Registered: 05-04-2007

Re: Dont think my router should be making this noise

Hub One - yes that's what we have and that is not right.

Surprised you managed to live with it for 4 weeks - I think 4 minutes maybe hours at most would test my patience.

kingmuzzauk1
Newbie
Posts: 4
Registered: 13-02-2018

Re: Dont think my router should be making this noise

I know it's one of them things I never got time to sort out..but have made time now as it's got so annoying and also could be dangerous if it started a fire!?
Baldrick1
Seasoned Champion
Posts: 1,243
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Registered: 30-06-2016

Re: Dont think my router should be making this noise

Let us be clear on one thing, it is not dangerous neither will it start a fire, it's just annoying. Also there seems to be more and more suffering, see here for the solution: https://community.plus.net/t5/My-Router/Noisy-Plusnet-One-Hub/m-p/1522799#M5922

Plusnet Help Team
Plusnet Help Team
Posts: 7,612
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Registered: 21-04-2017

Re: Dont think my router should be making this noise

Fix

Hi there. I'm sending a replacement router out to you.
Can you let us know how it goes when you receive it?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
kingmuzzauk1
Newbie
Posts: 4
Registered: 13-02-2018

Re: Dont think my router should be making this noise

Will do thankyou
stevie5141
Hooked
Posts: 7
Thanks: 1
Registered: 11-10-2016

Re: Dont think my router should be making this noise

Hi, This is the EXACT same noise that my router is making also (see thread) https://community.plus.net/t5/Broadband/Plusnet-HubOne/td-p/1521428

 

Is it possible to get a replacement router too?

 

Sorry to hijack the thread.

Plusnet Help Team
Plusnet Help Team
Posts: 203
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Registered: 11-01-2018

Re: Dont think my router should be making this noise

Hi @stevie5141

 

I've responded on your original thread.

 

Thanks,

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
kingmuzzauk1
Newbie
Posts: 4
Registered: 13-02-2018

Re: Dont think my router should be making this noise

Thanks, new router has sorted it.
Plusnet Help Team
Plusnet Help Team
Posts: 7,612
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Registered: 21-04-2017

Re: Dont think my router should be making this noise

Glad to hear that!
Let us know if you need any further help.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team