Dead router

[#1]

My router has died it has no lights at all and I’ve switched around the plugs but no response. I urgently need a working router as I work from home please could you let me know how I can get a new one quickly or if I can collect a new one somewhere
Thanks

[#2]

Hi there, sorry to see there's an issue with your router. I've shipped a replacement that should reach you within the next 3 working days.