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Dead router - urgent help, critical worker FAO ADMIN/MOD

Newbie
Posts: 2
Thanks: 1
Registered: ‎25-09-2020

Dead router - urgent help, critical worker FAO ADMIN/MOD

FAO: Plusnet admin/mod

Hello

I woke up this morning to a dead router, I have tried the usual turning on and off, disconnecting etc. It is completely dead. By the looks of other threads, my router will need to be replaced.

Also tried:
- self help videos
- faults.plusnet with no luck
- online chat and customer service but both are unavailable

Would appreciate some help as I am a critical worker in public services and working from home.

Thanks
Jessica

Thanks

Jessica
1 REPLY 1
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Newbie
Posts: 2
Thanks: 1
Registered: ‎25-09-2020

Re: Dead router - urgent help, critical worker FAO ADMIN/MOD

Resolved - notified moderator to delete