Showing results for 
Search instead for 
Did you mean: 

Dead Spots in my House

Posts: 4
Registered: ‎05-01-2023

Dead Spots in my House

Originally I was with BT who supplied discs through my small bungalow to ensure no dead spots as apparently I have dense walls. I have moved to Plusnet and have a Hub 2 and considering converting to a mesh system to work as BT discs did. Ive tried pairing BT discs to Hub 2 but this doesnt work. Does anybody have any recommendations as to how to proceed I am really non techy in this area and just want best signal I can all over the house

Posts: 11,498
Thanks: 5,114
Fixes: 413
Registered: ‎30-06-2016

Re: Dead Spots in my House

@measha06  Welcome to the Community forums.

Whilst they look the same the BT and Plusnet hubs have different firmware. The Plusnet hub will not work with satellites. If you still have the BT hub then you can use this. The setting instructions are pinned to the top of this board.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'