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DSL Down Connected Disconnected Connecting Bridge Not configured

simonmcevoy67
Newbie
Posts: 2
Registered: 08-12-2016

DSL Down Connected Disconnected Connecting Bridge Not configured

i am trying to change my broadband channel however after going to home 192.168.1.254 it stalls when i click settings and when i refresh at the bottom this message comes up 

 

please advise ? 

 

thanks 

3 REPLIES
bill888
Seasoned Pro
Posts: 809
Thanks: 105
Fixes: 21
Registered: 18-10-2008

Re: DSL Down Connected Disconnected Connecting Bridge Not configured

Which model of Plusnet router are you using?

https://www.plus.net/help/broadband/router-setup-guides/

When you quoted 'broadband channel', can you confirm you meant to say 'wireless channel number' ?

What web browser are you using (eg. Safari by any chance?)

simonmcevoy67
Newbie
Posts: 2
Registered: 08-12-2016

Re: DSL Down Connected Disconnected Connecting Bridge Not configured

Hi Bill 

it is a 2704n 

yes i wireless channel 

 

i was on safari - i only have apple products though might be getting a lenovo today 

bill888
Seasoned Pro
Posts: 809
Thanks: 105
Fixes: 21
Registered: 18-10-2008

Re: DSL Down Connected Disconnected Connecting Bridge Not configured

I believe the symptoms you have described with the 2704n when using Safari is a known issue.

The solution is simply use an alternative web browser such as Chrome on your Apple devices to successfully change any settings on your 2704n router.