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Connecting mobile phone to wifi

RayG1
Dabbler
Posts: 21
Thanks: 2
Fixes: 2
Registered: ‎20-06-2017

Connecting mobile phone to wifi

I have anew mobile phone, a Motorola G5, which will not connect to my wifi. Everything else works on the phone: internet access etc but it will not connect to my home wifi. I get 'authenticating' then, after a couple of minutes 'authentical problems' message appears. I have just checked and connected to a friend's wifi and that went in after just a few seconds.

Any ideas, anyone?

Thanks in anticipation

 

Ray

4 REPLIES
DaveyH
Seasoned Pro
Posts: 1,456
Thanks: 262
Fixes: 9
Registered: ‎15-11-2012

Re: Connecting mobile phone to wifi

Sounds like you've entered the WiFi password incorrectly. Try  the '''forget network" option and then reconnecting

Moderator
Moderator
Posts: 27,328
Thanks: 1,891
Fixes: 173
Registered: ‎14-04-2007

Re: Connecting mobile phone to wifi

Moderator's note:

Topic moved from Mobile to My Router as it sounds like a more appropriate board.

Customer and Forum Moderator. Windows 10 Firefox 63.0.3 (64-bit)

RayG1
Dabbler
Posts: 21
Thanks: 2
Fixes: 2
Registered: ‎20-06-2017

Re: Connecting mobile phone to wifi

Nope. Password correct and checked a dozen times

RayG1
Dabbler
Posts: 21
Thanks: 2
Fixes: 2
Registered: ‎20-06-2017

Re: Connecting mobile phone to wifi

Stupid Boy! Me, that is. The realisation came to me last night just as was falling asleep. I have been entering my Plusnet Login password - not the router password. I'm told it's an age thing and I'm beginning to believe it. maybe the response 'not entering the correct wifi password' triggered something in my subconscious. Anyway, all sorted now. Thanks.