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Cannot login to TG582n Router

uncoolsam
Newbie
Posts: 2
Registered: 19-12-2016

Cannot login to TG582n Router

Can't login to router as admin. 

 

User name admin, password serial does not work, tried variations, Administrator etc.. but no luck. Factory reset no change.

 

Anyone have any ideas?

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,037
Thanks: 743
Fixes: 165
Registered: 25-03-2015

Re: Cannot login to TG582n Router

Welcome to the community forums @uncoolsam

 


uncoolsam wrote:

password serial does not work

Apologies if this sounds like an obvious question, but when entering the password, did you enter all the letters in uppercase?

 

If you haven't already, please could you also try logging in to the router from another device and if possible via a wired connection to see if the same problem is apparent across other devices.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
uncoolsam
Newbie
Posts: 2
Registered: 19-12-2016

Re: Cannot login to TG582n Router

Yes, all uppercase. Have tried from different devices.

Plusnet Help Team
Plusnet Help Team
Posts: 4,037
Thanks: 743
Fixes: 165
Registered: 25-03-2015

Re: Cannot login to TG582n Router

Could you drop me a PM with the serial number you're entering please.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 4,037
Thanks: 743
Fixes: 165
Registered: 25-03-2015

Re: Cannot login to TG582n Router

Thanks for the PM. I've now replied, let me know how you get on.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team