Cannot log into router
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Cannot log into router
19-09-2016 4:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I cannot log into my router stats. just get waiting signal.
The only thing I can think is that I have added a BG Hive to the router.
Any help gratefully received.
Fixed! Go to the fix.
Re: Cannot log into router
20-09-2016 8:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you specify the router, someone may chip in.
Re: Cannot log into router
20-09-2016 4:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
it is a 2704.
I have tried Chrome and Firefox browsers.
I input 192.168.1.254 and no luck,
Suggestions please
Re: Cannot log into router
20-09-2016 4:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you using a wired connection or WiFi? If WiFi, then try Wired. If Wired, you may have to reset the router and try again.
Re: Cannot log into router
20-09-2016 4:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
How do you mean wired.
Basically everything seems to be working, wired ethernet to PC , WiFi to phone.
Just cannot check stats from router
Re: Cannot log into router
21-09-2016 9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Latest update.
Cannot access router stats
Tried using Chrome,Firefox and Safari
Chrome and Firefox fail to connect Safari shows me search engine page of various related sites.
App on phone WiFi analyser shows me my wifi LAN, correctly.
Tried a Google search, all sorts of suggestions but no solutions.
Is it worth trying Plusnet as the router is still under their warranty.
Any suggestions gratefully received
21-09-2016 10:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The oldest one in the book?
Power it off, and on again.
Re: Cannot log into router
21-09-2016 10:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Last last resort...... have had 156 days without a service break.
Re: Cannot log into router
21-09-2016 12:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have a similar problem.
Early in the night I found I could not telnet to my Thompson TG 585 V7 modem.
I reset it but still cant login with it's serial number as the password.
It looks like Plusnet may have updated the firmware and changed the default password on it.
As soon as I reset the modem now it goes on to the Plusnet web site and configures itself.
If I unplug the BT line and reset the modem it still will not let me log in to the modem.
Re: Cannot log into router
21-09-2016 1:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ignore my previous comments about the firmware I can now log in to the modem OK.
I was using the default WEP (wifi) password by mistake instead of the modem serial number.
My TG585 V7 is on firmware version 8.2.23.0.
Re: Cannot log into router
21-09-2016 2:01 PM - edited 21-09-2016 2:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @SWANECO,
Is the issue that you are having is just trying to login to your router via local IP address? When entering in your IP address of the router to the address bar in your browser you have said that Safari comes up with search results which would indicate that it was needing the protocol being part of the URL (http:// or https://) as the browser just did a web search for that IP address.
Have you tried including the protocol in the URL for example
Have you also tried visiting this URL (source😞
http://192.168.1.254/expert_user.html
Frontend Web Developer | www.plus.net
If you have an idea to improve the community, create a new topic on our Community Feedback board to start a discussion about your idea.
Re: Cannot log into router
22-09-2016 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Many thanks for all your suggestions.
I have tried all the easy bits, command line etc.
I think that I may have to try the traditional ON/OFF and if that fails a paperclip in the router reset.
I know it sounds a bit boring but part of me says everything works leave it until kindly Plusnet offer me an affordable upgrade to FTTC. then the new router would make it all go away.
Cheers
Re: Cannot log into router
29-09-2016 4:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks Spend Less Time
Your helpful suggestion of ON/OFF was accidentally followed, I pulled the wrong plug out.
Everything works perfectly, stats and all.
Cheers
Re: Cannot log into router
29-09-2016 5:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you for that comment, I actually laughed out loud although that wasn't your intention I'm sure.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page