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Can plus net kick my connection for me?

bennyo
Newbie
Posts: 1
Registered: 02-02-2017

Can plus net kick my connection for me?

I often remotely connect to my LAN when on the road, but today it's not working.


I'd like plus net to remote kick my connection, to see if it makes my router reconnect.

 

If this is possible, who do i contact to get this done?

 

Thanks

 

Ben

2 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: 20-08-2016

Re: Can plus net kick my connection for me?

I'm fairly sure most staff can re-sync the router try live chat here

 

Plusnet Help Team
Plusnet Help Team
Posts: 17,636
Thanks: 619
Fixes: 159
Registered: 05-04-2007

Re: Can plus net kick my connection for me?

As there's no active session, there's nothing for us to kick I'm afraid.

 

What lights are showing on the modem and router?

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team