Basically I switched to plusnet and installation was set up yesterday (17/6) however I have not been sent a router. I spoke to CS and they say one has now been dispatched but it could take 5 working days ( great start!).
I was with plusnet about 5 years ago when I first got broadband to my property. I have an old Technicolour TG582n router from then which I wondered if I can set up in the meantime? I've had a go but don't seem to be getting anywhere. The broadband light just keeps flashing. The WiFi light is on but when I try to connect my devices it says WiFi is not available on this network.
Any advice is welcome I'm a bit lost. I've tried turning the router on/off, re setting it and checking all the wires are plugged in correctly. That's the extent of my limited technical knowledge!
Fixed! Go to the fix.
Re: Can I set up old router for WiFi?
18-06-2019 7:05 PM - edited 18-06-2019 7:08 PM
If it is suitable for Fttc or ADSL then yes, can see no reason why not.
Ensure you are using your correct password and log in as email@example.com
Sorry to hear that your router has been delayed.
Unfortunately, I suspect that the old technicolor you have is an ADSL router - now that you've upgraded to fibre, it won't be compatible.
The new router has definitely been dispatched now so should be with you soon - if you drop us a line when you're up and runing we'll ensure that you're credited for the downtime and that an appropriate gesture of goodwill is provided.