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Can I set up Open DNS on a PlusNet Hub 1 Router?

FIXED
swisstony
Newbie
Posts: 2
Registered: ‎08-05-2021

Can I set up Open DNS on a PlusNet Hub 1 Router?

My question is, can I set up Open DNS on a PlusNet Hub 1 Router?

Hi

New to PlusNet and no complaints about the broadband speed or the reach of the PlusNet router (Hub One) throughout the house. 

However... despite a decentish download speed (usually around 35 Mbps), Internet services are slower to load than expected.

Had a similar issue with previous supplier and resolved it by replacing the DNS settings at the router with OpenDNS setttings. Much improved and a very reliable DNS service.

I'm struggling to see if this can be done with the PlusNet Hub One Router. Can it be done? If not, why not? And if not, what alternatives are there (I don't want to reconfigure each individual device).

Thanks:)

4 REPLIES 4
Baldrick1
Seasoned Hero
Posts: 6,995
Thanks: 3,120
Fixes: 214
Registered: ‎30-06-2016

Re: Can I set up Open DNS on a PlusNet Hub 1 Router?

Fix

@swisstony  Welcome to the forum.

Plusnet lock down their hubs to the extent that you can’t change the DNS servers. This makes customer support easy. The cheapest solution is to go onto an auction site and get a Business  version of the Smarthub 6. you can set the DNS servers on these and they are a better device. Many of us use them, see https://community.plus.net/t5/My-Router/Using-A-BT-Smarthub-An-Update/m-p/1795292#M24601

swisstony
Newbie
Posts: 2
Registered: ‎08-05-2021

Re: Can I set up Open DNS on a PlusNet Hub 1 Router?

@Baldrick1 Thanks for the welcome and the reply.

 

That's a shame:-(

Looks like I have two options:

(i) grin and bear it - at least until the contract runs out, or

(ii) get the business Smarthub 6.

I'll look into that second option. Thanks for the tip and the link - much appreciated.

Baldrick1
Seasoned Hero
Posts: 6,995
Thanks: 3,120
Fixes: 214
Registered: ‎30-06-2016

Re: Can I set up Open DNS on a PlusNet Hub 1 Router?


@swisstony wrote:

Looks like I have two options:

(i) grin and bear it - at least until the contract runs out, or

(ii) get the business Smarthub 6.


It’s surprising how many talk of leaving due to the inadequacy of Plusnet hubs when for less than £30 (much less if you don’t want the extra Business version features) and 10 minutes to enter their Plusnet credentials their problem would be solved.

markhawkin
Pro
Posts: 418
Thanks: 59
Fixes: 8
Registered: ‎17-07-2016

Re: Can I set up Open DNS on a PlusNet Hub 1 Router?

@swisstony 

Just as a matter of interest, have you investigated whether you could use the previous supplier's router with Plusnet.

It may be possible.

 

 

I am the satisfied customer....