Broadband Filter Problem
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Broadband Filter Problem
16-12-2019 3:53 PM
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Today my router's power light turned orange with the broadband light flashing red. The helper dialog on the router says this is due to broadband filters. I haven't changed anything in my flat and there are no other devices connected to the phone line or anything. Please help, I am missing important work online meetings with this issue!
Re: Broadband Filter Problem
17-12-2019 1:40 PM
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Thanks for your post @rorique_beton.
On checking the account, we can see that you contacted the Customer Support Centre after posting and were informed that you were affected by an outage.
We're showing that this should now be resolved, can you confirm that you're back online?
Re: Broadband Filter Problem
17-12-2019 1:42 PM
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Yep, it's working again.
Re: Broadband Filter Problem
18-12-2019 2:43 PM
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Let us know if anything changes @rorique_beton
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