Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
BT homehub 6
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- BT homehub 6
BT homehub 6
27-05-2021 1:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I have been using BT homehub quite reliably for over 6 months but recently it (assume) has become flaky with WiFi often showing no internet connection, happens with RJ45 as well
I have checked the hub and both network and internet show connected for last 6 days.
Is there anything else I can do to trace the issue? Plusnet say no disconnect their end
I have been using BT homehub quite reliably for over 6 months but recently it (assume) has become flaky with WiFi often showing no internet connection, happens with RJ45 as well
I have checked the hub and both network and internet show connected for last 6 days.
Is there anything else I can do to trace the issue? Plusnet say no disconnect their end
Message 1 of 3
(329 Views)
2 REPLIES 2
Re: BT homehub 6
27-05-2021 2:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you lose the Ethernet connection then it's unlikely to be anything to do with WiFi so talking about that is irrelevant.
If you go in to the Advanced/Technical Log/Event Log and search through it will tell you whether it has rebooted and if so the reason. So the next time it happens have a look and post the results.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Message 2 of 3
(324 Views)
Re: BT homehub 6
27-05-2021 2:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Fibre Broadband to My Router.
This topic has been moved from Fibre Broadband to My Router.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 3 of 3
(320 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page