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BT homehub 6
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BT homehub 6
27-05-2021 1:41 PM
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Hi,
I have been using BT homehub quite reliably for over 6 months but recently it (assume) has become flaky with WiFi often showing no internet connection, happens with RJ45 as well
I have checked the hub and both network and internet show connected for last 6 days.
Is there anything else I can do to trace the issue? Plusnet say no disconnect their end
I have been using BT homehub quite reliably for over 6 months but recently it (assume) has become flaky with WiFi often showing no internet connection, happens with RJ45 as well
I have checked the hub and both network and internet show connected for last 6 days.
Is there anything else I can do to trace the issue? Plusnet say no disconnect their end
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Re: BT homehub 6
27-05-2021 2:01 PM
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If you lose the Ethernet connection then it's unlikely to be anything to do with WiFi so talking about that is irrelevant.
If you go in to the Advanced/Technical Log/Event Log and search through it will tell you whether it has rebooted and if so the reason. So the next time it happens have a look and post the results.
Moderator and Customer
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Re: BT homehub 6
27-05-2021 2:05 PM
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Moderators Note
This topic has been moved from Fibre Broadband to My Router.
This topic has been moved from Fibre Broadband to My Router.
Customer and Forum Moderator. Windows 10 Firefox 101.0.1 (64-bit (64-bit)
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