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Authentication Failure?
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Authentication Failure?
12-05-2017 11:20 AM
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My router connects to DSL with the setup@plusdsl.net username (after choosing to reset the username & password), but when I try to use my PN credentials the orange B light comes on and it shows disconnected.
Should I leave it connected with the setup@ creds and wait for it to update automatically? Or should I leave my actual PN creds in there until the problem is solved?
Thx
Should I leave it connected with the setup@ creds and wait for it to update automatically? Or should I leave my actual PN creds in there until the problem is solved?
Thx
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Re: Authentication Failure?
12-05-2017 12:17 PM
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Hi and welcome to the Community Forums,
If you private message me your user name for the account I'll have a look what's going on from this side as it should be authenticating automatically but I presume it's a new account and we may be waiting for the orders to go through.
Kind regards,
Ben
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