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Arcadyan Router found

wilsonshawbeats
Newbie
Posts: 1
Registered: ‎01-11-2024

Arcadyan Router found

Hello,

 

I set up a new router after finding many unrecognised devices (after changing password repeatedly) and it has been found by my WiFi monitor Fing as being a Arcadyan router. It has the same IP and my plusnet router. 

I rang customer service to ask if Arcadyan made the router as this would maybe explain my wifi scan results. They said they didn't know.

 

Can any of the customer service team confirm if at any point my router should show up as manufactured by Arcadyan. Is this normal? 

 

Thanks. 

2 REPLIES 2
Dan_the_Van
Hero
Posts: 3,118
Thanks: 1,555
Fixes: 90
Registered: ‎25-06-2007

Re: Arcadyan Router found

@wilsonshawbeats welcome to the forum.

With a wireless sniffer I see three Arcadyan devices all of which have a BT wireless name, my Hub Two is not shown, but its MAC address does indicate the vendor is Arcadyan 

I would recommend using a wired connection to setup any Hub on first connection to the internet. In all cases you should use the wireless name on the attached card.

 

 

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,016
Fixes: 317
Registered: ‎04-04-2007

Re: Arcadyan Router found

@wilsonshawbeats - the OEM for the Hub Two is Arcadyan so I doubt you have anything to worry about.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵