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Android phone connected but no internet

FIXED
Biohazard001
Newbie
Posts: 2
Fixes: 1
Registered: 2 weeks ago

Android phone connected but no internet

My android phone, Motorola G8 Plus, is connected to my plusnet router but it says there's no internet.
I have gone through all the tech support options with Plusnet.

My phone seems to connect to other WIFI's fine and I've not fiddled with any settings.

Any help would be great.

2 REPLIES 2
Biohazard001
Newbie
Posts: 2
Fixes: 1
Registered: 2 weeks ago

Re: Android phone connected but no internet

Fix

Ah Figured it out. My phone was have trouble connected to some WIFI's as well.
I looked under Settings>Network & Internet>Advanced>Private DNS.

My private DNS was set to Private DNS Provider hostname and had nothing in it.
I changed it to Automatic and it started working again. Problem fixed.

Strat
Moderator
Moderator
Posts: 30,518
Thanks: 3,429
Fixes: 514
Registered: ‎14-04-2007

Re: Android phone connected but no internet

Moderators Note
This topic has been moved from ADSL Broadband to My Router.

Customer and Forum Moderator. Windows 10 Firefox 89.0.1 (64-bit)