ASUS DSL-N14U
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: ASUS DSL-N14U
30-06-2020 10:40 AM - edited 30-06-2020 10:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, would be grateful if someone could help as Plusnet says they can't provide technical assistance. I prefer very much to use my existing router: ASUS DSL-N14U, it has a usb port and it fits well in the contorted space of which now the plusnet router and its adaptor does not fit well.
Currently reviewing the info: https://icr-am.asus.com/webchat/icr.html?rootTreeId=AM.US.EN-US&treeId=AM.US.EN-US&tenantId=EN-US&_g...
Any assistance would be greatly appreciated, thank you.
Fixed! Go to the fix.
Re: ASUS DSL-N14U
30-06-2020 10:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just follow the set up wizard on your preferred router, using log in details/ configuration
as will have been sent to you by PN, when you joined.
Re: ASUS DSL-N14U
30-06-2020 11:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Nopes I'm not trying to use both routers at the same time.
Have tried using the quick setup hoping it'll work but it still won't grant me access.
No issues with Plusnet connection though, current have no choice to use Plusnet router until I have time later to try again with the Asus router.
Looking at this: https://www.plus.net/help/broadband/broadband-connection-settings/#what-settings-should-i-use-for-st....
But I don't see where within the Asus dashboard I can amend these settings.
Re: ASUS DSL-N14U
30-06-2020 11:08 AM - edited 30-06-2020 11:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You do realise that the DSL-14U doesn't support FTTC?
Re: ASUS DSL-N14U
30-06-2020 11:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: ASUS DSL-N14U
30-06-2020 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
But I don't see where within the Asus dashboard I can amend these settings
First thing to check , is the ADSL light on ?
Then the quick setup ought to ask you for username and password.
If that doesnt work then my guess ( the manual is rubbish!) would be that the settings should be under advanced settings, WAN
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ASUS DSL-N14U
30-06-2020 5:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes - I change the Wifi Network and Password to Plusnet's, it reconises the connection but it won't give me access.
Yes- have tried the quick setup after doing the above, same outcome.
Advanced settings, yes thinking to review https://icr-am.asus.com/webchat/icr.html?rootTreeId=AM.US.EN-US&treeId=AM.US.EN-US&tenantId=EN-US&_g... and cross check the advanced settings.
30-06-2020 7:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi All,
thanks for helping! success, and internet speed and connection is faster too.
- I re-plugged in my preferred Asus router,
- ran the quick setup
- then checked the WAN settings against
- Save and update settings
- No restart required
Thank you!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page