5GHz Connection problems

oldbloke58 · ‎08-04-2016

Hi

I am having problems trying to connect to my 5GHz connection.

I get an error message saying incorrect password, but its not!!

I've tried changing the password, it still will NOT connect.

I am running:

Baldrick1 · ‎30-06-2016

If you look on the router board the very first post relates to this and gives you and the many others in the same situation the means to report 5GHz wifi problems to a senior Plusnet staffer.

Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Fibre to My Router.

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'

Trixiemay · ‎04-01-2020

https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/td-p/1696363 is the same problem. It is a long thread but summary is:

Hub 1 router has a problem with the firmware.

Plusnet are aware of the problem but still send out the router

The only successful work around (afaik) is get your own router.

5GHz Connection problems

5GHz Connection problems

Re: 5GHz Connection problems

Re: 5GHz Connection problems

Re: 5GHz Connection problems