2740 router won't let me connect multiple devices
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02-06-2021 6:00 PM
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Fixed! Go to the fix.
Re: 2740 router won't let me connect multiple devices
02-06-2021 6:09 PM
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@acecase Welcome to the forums. Plusnet are unlikely to send you an alternative router, but for all-round better performance, and to solve this issue, spend £20-£25 on a BT HH6 router off eBay. These work with PN, and configuration/set-up details are documented on the 'My Router' board on this forum.
03-06-2021 8:43 AM
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Thanks for your post @acecase and welcome to our Community Forums.
I'm sorry to see you're having issues connecting more than 12 devices to your router, this is unfortunately a limitation of the router. In the past for these instances, our products team have been happy to send an upgraded router so I've arranged this now and you should receive it within the next 3 to 5 working days.
I hope this helps.
Re: 2740 router won't let me connect multiple devices
03-06-2021 8:45 AM
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You would prove me wrong, wouldn't you? 😀😉
Re: 2740 router won't let me connect multiple devices
03-06-2021 8:48 AM
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@jab1 it's what I do best (Joking)
Re: 2740 router won't let me connect multiple devices
03-06-2021 4:35 PM
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Re: 2740 router won't let me connect multiple devices
04-06-2021 8:55 AM
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No problem at all @acecase
Let us know if there's further issues or anything else you'd need help with. Cheers
Re: 2740 router won't let me connect multiple devices
04-06-2021 2:56 PM
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Re: 2740 router won't let me connect multiple devices
04-06-2021 3:19 PM
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Awesome! Looks good, not a problem @acecase
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- Re: 2740 router won't let me connect multiple devi...